PRIVACY POLICY
OWN IT SOLUTIONS SA
Last updated: August 2026
This Privacy Policy explains how OWN IT SOLUTIONS SA ("we", "us", "our") collects, uses, protects
and otherwise handles your personal data when you visit our website ownitsolutions.ch, contact us, or
play the video games we develop and publish on platforms such as PlayStation, Nintendo, Steam and
other digital storefronts (together, the "Services"). We process personal data in accordance with the
Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection
Regulation (GDPR).
Who we are
The data controller responsible for the processing of your personal data is:
OWN IT SOLUTIONS SA
Route des Jeunes 4
1227 Les Acacias, Geneva, Switzerland
UID: CHE-252.308.400
Email: team@ownitsolutions.ch
Phone: +41 76 367 1987
What personal data we collect
Website. When you fill out the contact form on our website, email us or call us, we collect the details
you provide: your name, email address, phone number, company name, and the content of your
message. When you visit the website, we automatically collect technical data such as IP address,
browser type, device information, date and time of access, and pages visited, for security and
operational purposes.
Games. When you play our games, we may receive:
• your platform account identifier (such as your PlayStation Network ID, Nintendo Account identifier,
or Steam ID) and public display name, as provided by the platform;
• technical and device data, crash and error reports, and performance data needed to run and
improve the games;
• gameplay data such as progress, achievements, saves and statistics, which may be stored locally
on your device or through the platform's services (for example for cloud saves, achievements or
leaderboards).
We collect only the data needed to operate the Services. We do not ask for and do not knowingly collect
any special categories of personal data.
When we collect information
We collect information when you visit our website, submit the contact form, contact us by email, phone
or messenger, install or play our games, make a purchase through a platform store, or enter into a
business relationship with us.
How we use your information
We use the personal data we collect to:• operate our games, save your progress and enable platform features such as achievements and
leaderboards;
• fix bugs, analyse crashes and improve the stability and quality of our games;
• respond to your inquiries, support requests and requests for quotes;
• provide, manage and improve our IT services and solutions;
• perform contracts with our clients and partners;
• comply with legal and regulatory obligations under Swiss law;
• protect our Services against fraud and abuse.
We rely on the following legal bases: your consent, the performance of a contract (or pre-contractual
steps taken at your request), compliance with legal obligations, and our legitimate interests in operating,
improving and securing our Services. We do not use your personal data for automated decision-making
or profiling.
Purchases and payments
Purchases of our games and in-game content made through platform storefronts (such as PlayStation
Store, Nintendo eShop, or Steam) are processed by the respective platform operators through their own
payment systems, under their own terms and privacy policies. Where we accept payments directly (for
example for our services or purchases made through our website), all card transactions are handled by
an external PCI-compliant payment gateway. In all cases, we never receive or store your full payment
card details; we only receive the information necessary to confirm the transaction and issue invoices
(such as the transaction reference, amount and billing details).
Platform operators
When you play our games, the platform operator (Sony, Nintendo, Valve or other storefronts) processes
your personal data as an independent data controller under its own privacy policy. We encourage you to
review the privacy policy of the platform you use.
Cookies
Our website uses only technically necessary cookies required for its proper functioning; we do not use
cookies for tracking purposes. You can configure your browser to warn you each time a cookie is set or
to block cookies entirely; note that some features of the website may not function properly if cookies are
disabled. Our games do not use cookies.
Advertising and behavioral tracking
We do not display third-party advertising in our games and do not allow third-party behavioral tracking
across our Services. Our website honors Do Not Track (DNT) browser signals: we do not track visitors
or plant tracking cookies when a DNT mechanism is in place.
Third-party disclosure
We do not sell, trade, rent or otherwise transfer your personal data to outside parties for their marketing
purposes.
We may share personal data with trusted service providers who assist us in operating our Services
(such as hosting, email and crash-reporting providers), provided they are bound by confidentiality anddata protection obligations. We may also disclose personal data where required by law, court order, or
competent authorities.
International data transfers
Your personal data is primarily processed in Switzerland. Platform operators may process your data in
other countries under their own policies. If we transfer personal data to a country that does not provide
an adequate level of data protection, we ensure appropriate safeguards, such as standard contractual
clauses, are in place.
How we protect your information
Our website is served over an encrypted connection (SSL/TLS). We apply appropriate technical and
organisational measures to protect your personal data against unauthorised access, loss, misuse or
alteration, and we restrict access to personal data to persons who need it to perform their duties.
Data breach notification
Should a data breach occur that is likely to result in a risk to your rights and freedoms, we will notify
affected users by email without undue delay and, where required, notify the competent supervisory
authorities within the statutory deadlines.
Data retention
We retain personal data only as long as necessary for the purposes described above or as required by
Swiss statutory retention obligations (in particular the 10-year retention period for business records).
Inquiry data that does not lead to a business relationship is deleted within a reasonable period. Please
note that uninstalling a game from your device does not by itself delete data we may lawfully continue to
process; you can request erasure as described below.
Your rights
Subject to applicable law (FADP and, where applicable, GDPR), you have the following rights
concerning your personal data:
• Right of access — to request information about the personal data we hold about you and to
receive a copy of it.
• Right to rectification — to request the correction or completion of inaccurate or incomplete data.
• Right to erasure — to request that we delete some or all of your personal data, unless we have a
legal basis or obligation to retain it.
• Right to restriction of processing — to ask us to restrict further processing in the circumstances
provided by law (for example, while the accuracy of the data is being verified, or where you
oppose erasure of unlawfully processed data).
• Right to data portability — to receive personal data you have provided to us in a structured,
commonly used and machine-readable format, and to have it transmitted to another controller
where technically feasible.
• Right to object — to object at any time to processing based on our legitimate interests, including
for direct marketing purposes.
• Right to withdraw consent — where processing is based on your consent, to withdraw it at any
time with effect for the future.• Right to lodge a complaint — with the Swiss Federal Data Protection and Information
Commissioner (FDPIC) or, if you are located in the EU/EEA, with the supervisory authority of your
habitual residence, place of work or the place of the alleged infringement.
You may exercise these rights by contacting us at team@ownitsolutions.ch. We may ask you to verify
your identity before processing your request. Please note that data held by platform operators (such as
your platform account) must be managed through the respective platform.
Children's privacy
We comply with the US Children's Online Privacy Protection Act (COPPA) and the applicable
age-of-consent provisions of the GDPR and FADP. We do not knowingly collect personal information
from children under the age of 13, and we do not specifically market our games or services to children
under 13. Age ratings for our games are provided by the relevant rating systems (such as PEGI and
ESRB) on each platform. If you believe a child has provided us with personal data, please contact us at
team@ownitsolutions.ch and we will delete it.
Email communications
We collect your email address in order to send information, respond to inquiries and other requests or
questions. If we send commercial emails, we will not use false or misleading subjects or sender
addresses, we will identify advertising as such, include our physical business address, and honor
opt-out requests promptly. You can unsubscribe at any time by using the link at the bottom of each
email or by writing to team@ownitsolutions.ch, and we will promptly remove you from all marketing
correspondence.
Third-party links
Our website may contain links to external websites (for example, platform storefronts or our Telegram
channel). We are not responsible for the privacy practices or content of such third-party websites and
recommend reviewing their respective privacy policies.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, our games, or
legal requirements. The current version published on this page applies. We encourage you to review
this page periodically.
Contacting us
If there are any questions regarding this Privacy Policy or the processing of your personal data, you may
contact us using the information below:
OWN IT SOLUTIONS SA
Route des Jeunes 4
1227 Les Acacias, Geneva, Switzerland
team@ownitsolutions.ch
+41 76 367 1987